Q：Why is Emate the best service for me?
A：All of translators in our translation team are researchers and experts from various fields, and hold advanced degrees from top universities of the United Kingdom, the United States or Canada, etc.
All of our editors are native English speakers from the United States, the UK, Canada and other English-speaking countries. They have profound academic backgrounds and abundant experiences in editing journal articles, which will meet the strictest journal requirements, presenting papers in accurate, publication-ready English.
Q：Do you check Similarity?
A：Yes, we will use Turnitin database to check for plagiarism and ensure the originality of work before publication, eliminate the author’s worries, and submit the paper safely.
Q：Will my writing be kept confidential?
A：Yes, any document you submit to us will be kept edited in strict confidence. We ensure that your documents are only accessible by your assigned editor, and our Customer Care Team. All of our editors have signed a non-disclosure agreement. Therefore, your written work is guaranteed to stay private and protected. If necessary, we will sign the Confidential Agreement with you.
Q：How do I calculate the word count?
A：You can determine the word count of a document in Microsoft Word by clicking on the "Word Count" function in the “Tools” heading or under the "Review" tab.
Q：How do I see changes made to my document?
A：Our editors use track changes in Microsoft Word to clearly show where edits and suggestions have been made. To view the history of changes made to your document, open your document, click the "File" menu, and select "See revision history.“ You will be able to accept and reject changes item-by-item or to accept all changes simultaneously.
Q：Do you return the manuscript on time?
A：Emate assure you that all the manuscripts will be returned in strict accord with the date and time that we set with you. If any delay return is due to our fault, we will compensate for the loss.
